R E F U N D P O L I C Y & R E T U R N S
Due to the nature of Zecweb.com wallet products, once a wallet is created we cannot accept returns or exchanges. If your wallet product has not been created within 7 days from time of purchase we will refund your purchase. If you purchased a Zecweb.com wallet or other product with zcash there are no refunds or returns.
S H I P P I N G W I T H I N C A N A D A
We ensure to receive and process orders as quickly as our small team are able. Orders will be shipped once or at times twice a week. We thank you so much for understanding the way we do business. Orders are shipped via Canada Post.
I N T E R N A T I O N A L S H I P P I N G
Zecweb.com is not held responsible for paying customs charges. This fee must be paid by the purchaser of our goods. International orders can take anywhere from 4-6 weeks to arrive after they are shipped since all orders must pass through customs.